At Washcare Repair Services, we aim to provide reliable and professional washing machine repair services. Please review our Refund & Cancellation Policy below.
1. Service Cancellation Policy
Customers may request cancellation of a booked service appointment.
Before Technician Dispatch
Appointments may be cancelled or rescheduled by contacting our support team through:
- Phone Call
After Technician Dispatch / Visit
Cancellation requests made after technician dispatch or on-site arrival may be subject to applicable inspection or visit charges.
2. Refund Policy
Because our services involve technician visits, diagnostics, labour, and repair work, refund eligibility depends on the service stage.
Eligible Refund Situations
Refunds may be considered in cases such as:
- Duplicate payment made by customer
- Incorrect billing amount charged
- Service unavailable after confirmed payment (if applicable)
Approved refunds will be processed within 5–10 business days.
Non-Refundable Situations
Refunds may not apply for:
- Completed repair services
- Diagnostic / inspection charges
- Technician visit charges
- Service cancellation after technician dispatch or completed visit
- Issues unrelated to completed repair work
- Customer dissatisfaction due to existing or unrelated appliance defects
3. Replacement Parts
If spare parts are supplied or installed during repair service:
- Pricing and availability may vary.
- Warranty terms (if applicable) will be communicated during service.
- Refunds on installed parts are generally not applicable unless a verified issue exists.
4. Rescheduling Policy
Customers may request appointment rescheduling based on technician availability.
We recommend notifying us as early as possible.
5. Service Limitations
Repair outcomes depend on:
- Appliance condition
- Existing internal faults
- Component availability
- Brand/model requirements
Some appliances may require additional inspection, spare parts, or follow-up visits.
6. Contact Us
For cancellations, refund requests, or appointment changes, please contact:
Washcare Repair Services
📍 Hyderabad, Telangana, India
📞 +91 9133664442
📧 washcarerepairservices@gmail.com
🌐 https://washcarerepairservices.com/
